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- Last updated: Tuesday, 31 March
- Adoos Reference: 3604459
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- Location:
Harringay, North London, London
Description
Drop in or contact.
Email: georgek@fivee.co.uk
Call: 07942 754 959
Selby Centre, Selby Road, London, N17 8JL
Look for George: North Building, 2nd Floor, Room T-11
There is plenty of parking space at Selby Centre, for a map and travelling instructions please see this page: http://www.ict-cisco-comptia-microsoft-courses-london.co.uk/contact.htm
You have to meet the criteria to qualify for a free course.
Advice and Guidance NVQ Level 2
Who is this NVQ in Advice and Guidance Level 2 for?
It is suitable for candidates:
Who have particular customer service and administrative job roles
Who are working in designated advice or guidance organisations
Whose role is to provide service to customers and support to practitioners.
The award is particularly suited to those candidates who may wish to progress to become practitioners.
To gain the full NVQ Level 2 in information, advice and guidance, all six mandatory units plus three optional units must be achieved.
Mandatory Units:
Support clients to make use of the advice and guidance
Interact with clients using a range of media
Develop personal performance through delivering customer service
Duration and Cost
3-6 months flexible
Free - eligibility criteria apply
Who is this NVQ in Information, Advice and Guidance Level 3 for?
Whose work includes clear guidelines in the practice of advice and guidance
Who are working in designated advice and/or guidance organisations
Whose role is to provide information that is often inter-preted by others
To achieve this qualification, candidates must complete three mandatory units and three optional units..
Mandatory Units:
Establish communication with clients for advice and guidance
Support clients to make use of the advice and guidance service
Review own contribution to the service
Duration and Cost:
6-9 months flexible
Eligibility criteria apply
Assessment for Level 2 and 3:
Like all NVQs, this qualification is competence-based. This means that it is linked to a person's ability to competently perform a range of tasks connected with their work.
Level 2 NVQ and IT Courses are free.
The learner’s contribution to the price of a Level 3 NVQ or IT Course is £400.00 that can be paid by the learner or the employer.
*Eligibility criteria applies.