CUSTOMER SERVICE TEAM LEADER - 3663

Description
In the Team Leader role you will be accountable for ensuring problems are solved in a pragmatic and timely manner and producing reports and ensuring statistical information is completed to required timelines. Assisting with recruitment, induction and training of employees and deputising for the Team Manager will form part of this role. You will ensure all equipment is checked, report any faults accordingly, follow up any failed error recoveries and any other outstanding issues to resolution. Preparing and delivering training when necessary and maintaining up to date personal records for your team will be required.

You will posses a sound knowledge of 3663 products and the Minster System. You will have the ability to communicate at all levels and have had previous experience of working within a busy team environment. You will be have high professional standards and be an inspirational role model for your team. PC skills are desirable.




Location: North West

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Last updated: Wednesday, 12 October 16:17 Adoos Reference: 87330


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