FOREIGN CURRENCY SPECIALIST II - AMERICAN EXPRESS

Responsibilities To deliver a quality foreign exchange service, (if Relief Team – across various regional locations) maximising the profitability to American Express whilst meeting and exceeding customer needs and maintaining and adhering to company compliance, controls and procedures.
Required Qualifications -Educated to GSCE standard
-Excellent communication skills
-Ability to cope under pressure whilst maintaining attention to detail/accuracy
-Flexible attitude and ability to work as part of a team or solo environment
-Strong numerical skills
-Experience of working in a cash handling environment
-Experience of working in a target driven environment
-Basic computer familiarity/literacy
-Good problem solving skills
-Meeting and exceeding customer expectations – previous customer contact experience essential
-Experience of working foreign currency / Bank, Building Society/Bureau background desirable