| Description |
|
Job Description:
Responsibilities
We are currently looking for an intern for a period of 12 months.
Responsibilities are:
*Manage customer issues including escalations and follow up to closure
*Drive improvement on closure times and identify key risks at customer level.
*Drive the daily follow-up of open Customer Satisfaction Opportunity (CSO) logs as appropriate at Region, Modality and Global levels as necessary.
*Responsible for the accuracy and effectiveness of the CSO database producing key summaries as necessary
*Build an effective network of contacts across GE Healthcare to facilitate problem resolution and communicate statuses and report out to the *Quality committee in the region.
Qualifications
*Excellent English
*Undergrad +
*Strong verbal and written communications skills
*Good interpersonal skills
*Analytical skills
*Self Motivated
*Flexible & Energized
*Excel/PP
*Results Orientated
*Persuasive/Negotiating skills
*Preferably knowledge of quality procedures, Health & Safety legislation *and UK Customer base.
|
|
|
Please flag with care
