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- Last updated: Friday, 21 October
- Adoos Reference: 92027
- Location:
London
Description
Overall job purpose
Manage and coordinate the activities of the Registration process, from receipt of application, service preparation, through to and including decisions concerning enforcement measures, ensuring a consistent approach to delivery and specialist advice, in conjunction with Healthcare Commission’s legal team, to assessment team staff carrying out registrations within the Region. In addition, to carry out a percentage of the registration work and ensuring that all delivery meets with the requirements and compliance orders under the Care Standards Act 2000.
Key responsibilities
* Be responsible for the overall management, program delivery and monitoring of the Registration Team functions within the Region in support of all registration activities conducted.
* Be responsible for maintaining the Register and processing and taking actions in relation to variations of registration status.
* Develop maintain and effectively use a strong working arrangement with assessment teams to ensure facilities receive a consistent, high standard and timely fitness assessment and that outcomes of assessments are incorporated into the registration/variation process.
* Maintaining knowledge and expertise of the sector and be able to provide and access legislative advice on an on-going basis.
* Offer ‘coaching’ advice to facilities prior to registration visits taking place to determine readiness for registration assessments
* Introduce quality standards that are consistent with the Operations Improvement Function and in conjunction with other regions.
* Carry out a specified number of registration activities.
* Coordinate and manage the Registration Team’s workload, deliverables, staffing levels and development requirements working closely with the Region’s Resourcing management team.
* Communicate to the Registration Team the business plan and information on local, regional and national practice and policy.
* Manage, implement, and support continuous improvement in the registration function by agreeing, planning, and monitoring work activities, continuously looking for ways to improve service delivery and consistency of approach.
* Communicate IT infrastructure, support and information management issues and requirements.
* Develop and maintain effective working relationships between the Registration Team, and the Regional Business Management functions as well as with Operations functions such as Operations Improvement and Legal Services.