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Key Responsibilities
There are five high level categories, detailed below, which describe the core areas of the support service which an LSS provides.
Client Support - supporting client activities and requirements in a proactive manner;
Team Support - working collaboratively with other LSS team members to provide a responsive and professional support service to fee earners;
Document Management/Production - managing document processing from beginning to end, involving the Document Production Unit (DPU) if required;
Administrative Support - maintaining overall support through core administrative and communication activities;
Diary/Meeting Management - co-ordinating fee earner work by maintaining and managing schedules and acting as the key contact point for fee earners both internally and externally.
Specific areas of focus will vary over time and according to the requirements of the team of fee-earners, but each LSS will be required to perform tasks within each of these categories at some time.
Skills & Experience
You will be educated to A Level standard and have a minimum of twoyears work experience in a large, complex and commercial organisation.
You will need to have a minimum typing speed of 60 wpm and be 100% accurate. You will also have demonstrable advanced knowledge of Word, PowerPoint and Excel. Knowledge of Access & Outlook would be preferable.
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